us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Blake Jewelers
What Happened to this Once Great Company??

Square has become absolutely horrible. Constantly freezing your money and accounts, no transparency with their working capital, and their "bank accounts" and reports aren't accepted elsewhere. They monopolize your business credit and your money, and in the rare instance where you can get a live person to help, they are never a high enough level to actually assist you. You will be told to expect a response from someone more capable within 1-2 days, but that also never happens. If you want to go to a competing service, you can't export your loyalty/rewards data, nor your product pictures. You can get a spreadsheet with your items and customers, but none of the rest of the data. They strongarm you into compliance, and make it so you have no choice. They absolutely trap you. In the last 12-18 months, Square hasn't just gone downhill, they've taken a dramatic nosedive. You would be better off burning your money in a fire, because at least then you could benefit from the warmth.

1
Date of experience: Apr 03, 2023

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More