us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Jase
So so happy

OMG. Incredible quality, perfect fit! And the standard shipping got two separate orders to me in just two days! Perfection.

5
Date of experience: Sep 28, 2022
Rachel Chen
I bought two coats online on September…

I bought two coats online on September 26th. So far, I haveonly received one coat.

1
Date of experience: Sep 27, 2022
Gym Obsess
The person who assisted me did not…

The person who assisted me did not provide detail of the receipt for the return: luck of knowledge and poor customer service.

1
Date of experience: Sep 26, 2022
Beverly Williams
I love the product it’s good material loved the product but the only things…

I loved the product but the only things they need to be better with sending out emails that your item has arrived to the destination.

5
Date of experience: Sep 26, 2022
Luise Van delden
I bought a backpack and I like it but…

I bought a backpack and I like it but it has a problem with the zipper. Everytime that I tried to close it ther zipper get stuck so it was not possible to the backpack in a right way avoiding a future damage.

4
Date of experience: Sep 26, 2022
Rebecca Berkley
Never received my order

1
Date of experience: Sep 26, 2022
Helen Valentina
I don’t have any answer about my…

I don’t have any answer about my complaint

1
Date of experience: Sep 25, 2022
Shatakshi Aher
My experience was very good

My experience was very good. Ordering and receiving the delivery were both simple and easy

5
Date of experience: Sep 25, 2022
John Prell
I was on the wrong website and couldn’t…

I was on the wrong website and couldn’t find U.S. on the country drop down. Your customer service thru email promptly redirected me

5
Date of experience: Sep 24, 2022
Ankkush Kohli
Your website sucks from past 6 days I…

Your website sucks from past 6 days I have been trying to order a men’s shirt but order is not going through every single time it’s telling change your payment mode

1
Date of experience: Sep 23, 2022

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More