us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Dean
Great experience with you guys

Great experience with you guys! Thank you

5
Date of experience: Nov 03, 2025
Sophia
A must try tried not only works but is legit Once u get amount u are approved for it…

Once u get amount u are approved for it was quick on getting the items and love the payment plan like layaway awesome service we people not so good of credit needed thank u zip

5
Date of experience: Nov 03, 2025
Chocolategirl
My experience with zip at first was a…

My experience with zip at first was a little rocky but, once I got the issues resolved it’s been good since.

5
Date of experience: Nov 03, 2025
ANDREW
It was easy to use

It was easy to use. The payment plan was reasonable and it helps people on a budget

5
Date of experience: Nov 03, 2025
Randy
Great experience good job

Great experience good job

5
Date of experience: Nov 03, 2025
Azucena Dominguez
Great financing options!

As a first-time user, I was pleasantly surprised by the credit amount—it was higher than I expected, and I quickly received an increase. The payment plan options and finance charges are reasonable, and overall, it’s been a great experience. Thank you, Zip!

5
Date of experience: Nov 03, 2025
Kerry
Easy to use

Easy to use. I would recommend your company.

5
Date of experience: Nov 03, 2025
Lynne
Easy to do and that’s what appeals to…

Easy to do and that’s what appeals to me.

5
Date of experience: Nov 03, 2025
Nicole
Great company!

Great easy checkout. No complaints.

5
Date of experience: Nov 03, 2025
Minga Leigh
Dissatisfied Customer

Called customer service to correct a billing address issue on my account. I was on hold forever finally spoke to a representative he put me on hold and disconnected me never got a call back or anything

2
Date of experience: Nov 03, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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