us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Jaime
Quick and easy

Quick and easy

5
Date of experience: Nov 02, 2025
Paul
Zip's Wonderful Service!

Zip was quick efficient and helped me order and receive my parts in a timely and organized manner! I will be using them in the future!

5
Date of experience: Nov 02, 2025
Yanira Mata
Customer service was responsive at the…

Customer service was responsive at the messages

5
Date of experience: Nov 02, 2025
Rafael
Quick Zip

Quick n essy to use approved rite away, simple n fast process

5
Date of experience: Nov 02, 2025
Luis
The experience was easy and quick.

5
Date of experience: Nov 02, 2025
Cheryl
I should be credited for my cancelled…

I should be credited for my cancelled order!

1
Date of experience: Nov 02, 2025
Bouchra
Go for it👍🏻

Hello,I wanted to share that my experience with Zip has been excellent. Your service truly helps people achieve their goals and dreams by offering accessibility and flexibility. Thank you for making a real difference.Best regards,Bouchra

5
Date of experience: Nov 01, 2025
You charged me twice for the first time…

You charged me twice for the first time using not a good look wont use again

1
Date of experience: Nov 01, 2025
customer
The app is easy to use and it’s quick.

The app is easy to use and it’s quick.

4
Date of experience: Nov 01, 2025
Franchiska
I was skeptical about this at first not…

I was skeptical about this at first not ever hearing about it but when I applied I was approved with a very decent amount and was able to make a purchase for something I wanted. I sent the link to apply to my husband and he said he already had it and we both laughed and then I sent it to our oldest daughter as well.

5
Date of experience: Nov 01, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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