us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Stephanie Vining
This is my first order with Superdry

This is my first order with Superdry! I received my coat, which I absolutely LOVE! Your advertising is spot on! The quality is excellent! The price was unbelievable! I will definitely be order fromSuperdry again!

5
Date of experience: Dec 27, 2023
Steff L
I LOVE the coat BUT the zipper broke…

I LOVE the coat BUT the zipper broke the second time I wore it and I had to spend $$ to repair it. Once it was fixed it did a great job keeping me warm on a January trip to Iceland. Also note the sizing is very oversized (which I don’t mind). I’m a 10/12 usually and for the 10. Could have easily done the 8 though.

2
Date of experience: Dec 27, 2023
Benjamin Richard
Worst customer service and company

Worst customer service and company that I've ever dealt with. As a business owner, you deal with a lot of different companies and this is by far the worst company for POS systems. When you have any issues with their software and online program they are impossible to talk to and then put you on hold just to tell you that it is your fault and you need to contact google, apple, or other businesses to fix their problem. Do not use for any reason. I have 3 of my companies with them currently but I will be canceling my service with all of them.

1
Date of experience: Dec 26, 2023
Ifeyinwa Ganobi
The jacket was as the picture

The jacket was as the picture, and I loved it. Order your size because their jacket is true to size.

5
Date of experience: Dec 26, 2023
John Cameron
Simply not safe to sell on.

We lost plenty of money through scam sales on our page. We are done with sqaure as soon as we can be.

1
Date of experience: Dec 25, 2023
Venus Cove Co
Small businesses beware

They recently changed their payment plans and the cheapest is $350 per year. I have been using square for years as a small business but will have to switch to something else because I simply cannot afford that and their free plan is laughable. After they just charged me $100 last month to renew my domain? I am absolutely furious and I feel so ripped off. Do better Square.

1
Date of experience: Dec 23, 2023
Paragon Construction
Square Makes Business Management Easy and Efficient

I’ve had a pleasant time using the Square platform for my company. It’s user-friendly and offers many great options to simplify tasks. I truly enjoy using Square and highly recommend it!

5
Date of experience: Dec 23, 2023
J's Towing And Recovery LLC
Easy set up and removed stress of starting up my company and operating like a professional

Easy equipment to setup and i ended up just using my smart phone to charge using tap via android smart phone. And competitive cost to use, cheaper than setting up with Clover. Thanks

4
Date of experience: Dec 23, 2023
Erica Bidiman
First class hooded sweatshirts!

This was the second hoodie I ordered from Superdry for my teenage son. The quality of these sweatshirts is really good. The material is thick and soft, perfect for the PNW.Delivery was quick with no hiccups.

5
Date of experience: Dec 22, 2023
Roberto
terrible cuatomer support

1
Date of experience: Dec 21, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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