us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

MK Zavir
They are scam.They are holding my $9000…

They are scam.They are holding my $9000 from last 11 months.Dont use square anyone.

1
Date of experience: Jan 30, 2023
Haiyan Cai
I am gonna return my item but I can't…

I am gonna return my item but I can't find my order number, I asked many times to request, I have not receive any information from the customer service office.

1
Date of experience: Jan 30, 2023
Great quality.-

Great quality.-Super fast shipping

5
Date of experience: Jan 30, 2023
NUBI
Delivery was quick

Delivery was quick. Product was exactly as described.

5
Date of experience: Jan 30, 2023
JinLi Zhao
I purchased items online

I purchased items online, all items was received within the time of delivery and right item and correct right sizes. I will order more online.

5
Date of experience: Jan 30, 2023
Alexis Amland
My order was lost and never delivered…

My order was lost and never delivered and I’ve tried to reach out via email twice to report this and have been unable to get in touch with customer service about the issue.

1
Date of experience: Jan 30, 2023
Yiu Keung Szeto
Quality is good

Quality is good, product as expected!

5
Date of experience: Jan 30, 2023
Jarod Clemons
My favorite sweats

Fit. Construction. Features. Look. Not on miss. Well done.

5
Date of experience: Jan 30, 2023
Nicolas Benedict
Super staff

The best attention possible when returning and changing items! Efficient and super nice staff!

5
Date of experience: Jan 30, 2023
Aspen
It was hard to figure out my size based…

It was hard to figure out my size based on the sizes you show, but the coat I purchased is very nice.

5
Date of experience: Jan 30, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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