usatoday.com

1
1 Based on 20 reviews

USA Today is an internationally distributed American daily, middle-market newspaper that serves as the flagship publication of its owner, the Gannett Company....

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Robert Moore
i read a review by a reporter on a newspaper and found a daily digital copy of the USA in mymailbox.

i read a review by a reporter on a newspaper and found a daily digital copy of the USA in mymailbox. I never subscribed nor did I read the copy in my inbox. I went through the whole "talk to a Philipino salesman routine" he agreed tht they had no record of my having acccessed the site and tried to get a password from me. if you want to spend a half hour in trying to get out of something you never asked for , avoid USA Today

1
Date of experience: Feb 13, 2026
Robert Moore
subscription cancellation almost impossible

i read a review by a reporter on a newspaper and found a daily digital copy of the USA in mymailbox. I never subscribed nor did I read the copy in my inbox. I went through the whole "talk to a Philipino salesman routine" he agreed tht they had no record of my having acccessed the site and tried to get a password from me. if you want to spend a half hour in trying to get out of something you never asked for , avoid USA Today

1
Date of experience: Feb 01, 2026
Ronald Niskanen
Expect us to pay for free news we can…

Expect us to pay for free news we can find elsewhere.GO OUT OF BUSINESS YOUR NOT NEEDED. NOT WANTED AND TOTALLY USELESS

1
Date of experience: Jan 24, 2026
Tommy Sartors
USA Today will soon go broke with the…

USA Today will soon go broke with the rest of its allies CNN, ABC, NBC, etc.. These media outlets hate this country. And are not in touch with the American people.

1
Date of experience: Jan 15, 2026
Tony Flittner
Trashiest piece of paper on the streets.The articles in USA Today tell nothing…

The articles in USA Today tell nothing about the truth. Everything is slanted toward their narrative. And their narrative is incorrect. They do not print news. They print nothing more than their trashy opinions. The National Enquirer is a higher level publication than USA Today. The only rating selection offered here is a scale of 1-5 stars. In this particular case there needs to be a -10 stars selection available.

1
Date of experience: Dec 30, 2025
customer
Don't do any discounted trial

I was offered $1/month trial. The website was not easy to navigate so I decided to cancel. I tried to cancel a day before it was expired to prevent from being charged, but the cancel button was not active. I tried a couple of times but couldn't do so. I was charged full amount and they refused refund. It was a scam. So be aware. It was a local newspaper but the USA TODAY is the parent company.

1
Date of experience: Dec 23, 2025
Bonnie
Refused refund 2 days after they charged renewal

A year ago, USA Today offered a subscription for $1 because I subscribed to our horrible local digital paper, The Tennessean. (Of course, I didn't realize that the fine print probably said they'd charge me $39.99 annually thereafter. ) I cancelled The Tennessean before the renewal date. BUT USA Today (Gannett) put through a charge for $39.99 annual renewal. I called less than 48 hours AFTER THE CHARGE POSTED, and "Allison" gave me the runaround and said they don't refund and I could enjoy the subscription. I stated and restated to be sure I understood -- and I did. No prorate for 363 days, no partial or full refund, nothing. I couldn't believe they have such bad will! Soooo, I went to the credit card website & disputed the charge, and they gave me an immediate credit for 39.99. At least credit card companies, good ones, recognize this scam!

1
Date of experience: Sep 09, 2025
BM53
I had a USA print subscription

I had a USA print subscription for my son. He never received one newspaper. I made numerous calls to customer service, trying to cancel the subscription but was convinced that they would take care of the problem...and that someone from another department would call me in a few days. After over six months and a very long phone call consistently telling the rep that I wanted to cancel he finally agreed to do so. I asked for a refund and after a lot of runaround it was agreed up on that I would receive a full refund. When I received said refund, it was a small portion of what was promised.

1
Date of experience: Jun 12, 2025
I was about to leave an honest review…

I was about to leave an honest review about a recent article. I could not believe i was asked for all of my personal info before I could share my opinion.

1
Date of experience: Jun 12, 2025
Who designed your website???

Subscribe? Why would I do that when I can't even read the articles because the video overlay that cannot be closed and I'm not intersted in either, COVERS 60% OF THE ARTICLE TEXT! 100% OF WHICH LAYS RIGHT OVER THE ENTIRE RIGHT HALF OF EVERY LINE! COMPLETELY UNUSABLE! I dont need or want a video that rehashes the article, being overlaid on top of the article, making it impossible to read. You think that's going to get me to love your service and use it enough to pay you??? Since I can't even see if the articles are decent, that's not happening. Since the articles are unreadable, I wont even be back as a freeloader! Thats saying something, when even at the price of FREE, you manage to chase someone off. Laughable. "Here, lol, try reading these articles that we're going to cover up with a video player, tee hee hee, lol, oh! And dont forget to subscribe to a membership if you enjoyed the article!". And as far as that idiotic video player that's covering half the article text goes, yall even bury the closed captioning/subtitle text directly behind the player controls and progress bar (what sort of ridiculously idiotic player controls dont hide themselves? Not manually, not automatically.) making that unreadable as well!! 😅 Just a couple specks of whatever unknown letters sticking out from behind the progress bar. Its almost like yall tried to go out of your ways to intentionally obscure as much text as possible, except for on the overly large top menu that takes up nearly the entire top half of the screen. So... menu taking the top half, video overlaid on the right side of the bottom half, leaving only the article text thats in the lower left quadrant of the screen to be visible, which, as I stated earlier, leaves only the left half of each line visible... Who thought that was the way to go? Dumb! Literally akin to chopping a book in half, handing one half to someone, and telling them to read it.

1
Date of experience: Jun 10, 2025

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  • USA Today is an internationally distributed American daily, middle-market newspaper that serves as the flagship publication of its owner, the Gannett Company.

  • language https://www.usatoday.com

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