I ordered the King Size mattress topper - it took a while to arrive. Once it did, I was disappointed in it. The site claims a 30 day guarantee. I have reached out twice stating that I wish to return it. No reply at all. No way to get in touch with them.The product is not bad. It is just not for me. I prefer a firm mattress cover and this is way TO SOFT. I used it for 2 nights in a row and I have not been able to sleep at all. They emailed me - I can return it..... simply ship to Australia. and they will then "review it" for a return.... that is their easy, simple return policy.Bottom line - use Amazon.
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