The process was relatively straightforward, but it did not ensure that the project requirements were followed. I specifically requested that a team handle the pickup of a very large stove; however, only one operator arrived. They disregarded all transport guidelines, including packaging and necessary assistance for loading and unloading. This made the pickup difficult, as it required my 70-year-old father-in-law to help lift and maneuver the item, which was precisely what I was trying to avoid.
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