I purchased a Utillian unit 06OCT25. The first week and 4 uses were uneventful. System worked very well.Then, problem. The air flow stopped, I determined the problem was inside the glass retort. Submerged in alcohol and cleaned, worked 2 uses.YOUR distributor says " make video of AIR FLOW"They just thought it was funny. I thought about making a video of me Pharting and tell him to just smell it. I ordered a new glass directly from Utillian. I also ordered Puffco Peek, realizing YOUR distributor was not an ordinary person. I have not even tried to use the unit.........I will make a YouTube video for Utillian, making sure everyone knows to buy from an honest reliable sales company. No disrespect in any way to Utillian, but the online sales company needs to go sell used lawnmower in DECEMBER/JANUARY.
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