I am writing regarding my recent deposit of $554, which is currently marked as “Under Review” and requires additional documents.
After reviewing your verification and no-refund policy, I have decided not to proceed with identity or document submission. Since the transaction is still under review, the balance has not been credited, and no digital goods or services have been delivered, I am requesting the cancellation of this order and a full refund.
As the payment has not been completed or fulfilled, I kindly ask you to process the refund back to the original payment method (Apple Pay). Please confirm the cancellation and provide an estimated timeframe for the refund, as well as a reference number if available.
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