I placed an order and it said it would be delivered January 6th 2026. Based on tracking my package went from Jacksonville Fl to somewhere in Puerto Rico I live in South Florida by the way. I contacted the seller immediately to express my concerns. They said they would send it after a while. They gave me scamming vibes so I told the seller I didn’t want the package any longer and that I wanted my refund the seller continue to send the package to me which arrived January 23. I contacted TikTok shop several times they refuse to give me a refund. The seller confirmed that they would compensate me and give me a refund. TikTok later confirmed that they would refund me and if I receive the package that I could keep the items and still receive my refund. TikTok has made it to where I can no longer communicate with the sellers on the TikTok shop, but will still allow me to place orders with TikTok shop. How does that work? This company is a scam. They keep referring to you as “dear” which is unprofessional. The seller keeps denying my refund request but keeps texting me saying they will “look into it”. I want what I was promised. The hair is TRASH by the way, and based off of the reviews on TikTok shop, it has caused allergic reactions to a lot of customers. The sellers customer service sucks. They are incompetent and they do not listen. I have yet to receive my refund. Do not order from them!!!!! They are scammers.!!!!!!!! I know their scammy behinds won’t reply to my review but they will be hearing from my attorney!
Claim your business profile now and gain access to all features and respond to customer reviews.
We are WWW.UWIGS.COM. Started our business 1 year ago. There are many similar websites you can find on Google, but they have NONE relationship with us!!!!
UWigs Official Website is a Responsible and Professional Wig Website who has run for years, provide virgin hair lace wigs, is a professional lace wig website. Though we are young, we have served thousands of ladies and wined them. UWigs Official Site keep providing high quality services and virgin hair wigs, make friends with customers, and won't do anything which hurt our customer. We would reply every review on Trustpilot, will try our best to solve every problem which is really ours, and please supervise us.
Best regards,
UWigs Official WebsiteSee more
