It's disappointing, though not surprising, that UWTSD's lowest student satisfaction rates are higher than those considered "high."I recently tried to contact the university by phone after 4 p.m. After waiting for over an hour, the call was cut off with no one answering. This isn't an isolated problem; emails often go unanswered as well, and getting any kind of response seems a matter of luck.While I understand that UWTSD may not be the most expensive university, but £9,500 is still a considerable amount of money. Therefore, students deserve far more than inconsistent and mediocre service. Reliable communication and student support should be a basic expectation, not a luxury.Saint David's University must understand that its reputation is at stake. Once a university loses the trust of its students, it is incredibly difficult to regain it. With so many other institutions setting better standards, it's a shame that UWTSD hasn't followed suit.The current level of service is simply unacceptable.
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College offering full time undergraduate programmes and part time and postgraduate programmes.
