The service provided outstanding support during a challenging solar installation process. When significant issues arose with the installer—such as subpar workmanship, roof damage, commissioning failures, and incorrect documentation—the finance provider acted responsibly. They listened attentively, evaluated the evidence, and withheld payment to the installer until the problems were resolved appropriately. Their engagement and support made a significant difference. Without their intervention, I doubt the installer would have met their obligations, repaired the faulty installation, or corrected the documentation. Their stance ensured accountability and ultimately safeguarded my interests as a customer. Communication was clear, professional, and timely throughout the process. I felt supported rather than disregarded, and I was never pressured to release funds before the work and documentation met the necessary standards. I would highly recommend this finance provider to anyone considering financing for a renewable installation. Their approach reflects genuine consumer protection and a dedication to ensuring that financed work is completed correctly.
Claim your business profile now and gain access to all features and respond to customer reviews.
At V12 Retail Finance it's all about you. We're here to give you ways to pay for the things you love. Our range of finance helps you spread the cost.