Shocking! Bundle items turned up; the lanyard was the only decent item. V1CE NFC CARD - Blurry imaging and printing, off-centre, enough said!KEY RING & FOB - Shocking! It turned up all rusted and damaged. It looks like it has been sitting at the bottom of the sea for the last year! Customer service - sent pictures, and after waiting a lifetime for our reply, I was told to return the items at my own expense, and we will replace them! Since when is the customer responsible for paying for damaged, unserviceable items or lack of quality control? I requested a refund and was told items must be paid for still by the consumer and paid for. Next steps: The Consumer Rights Act 2015, which replaced the Sales of Goods Act 1979, is all that I am going to say. I will not be contacting this company or using this company again as it seems to not be taken seriously! To that end, these pictures will be going viral on our website and social media platforms by the close of play today.
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