I told a VA Employee I felt like I was going to have a Heart Attack and he said he didn't care.For 2 years Patient Advocates from the Facility, and the Regional VISN office Lied to me about how to get therapy. The VA operates on a Self Referral System using the Crisis Line to request Consults. When Community Care told me "No, you cant just ask for therapy" the Advocates did little to nothing in regards of clearing things up. It's not a lack of Personnel, or Funding that is killing Veterans. It's the Employees who haven't been trained, and have no communication skills. We don't need more ways to Navigate the VA, we need better VA Employees
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