We hired a 2 berth motorhome from this company. To say that it was unsatisfactory is an understatement.The most serious aspect was that we were told a new gas bottle was fitted. However we discovered after turning the gas on that the connection was only hand tight. Hence when turned on gas escaped. Luckily we noticed the strong smell of gas and turned it off, located the connection spanner and tightened it up before a serious accident occurred. The kitchen window fell out, it came with a cracked drivers wing mirror which you could only adjust by hand. The locks on the garage and cabin door didn't work properly and there were catches missing from some of the cupboards so they didn't lock whilst travelling. Lastly there are no Co2 detectors fitted in the accommodation so if you do hire a van from these people then take your own for your safety. When all these points were mentioned to Vaaroom; we had the following response: regards to the CO3 (Co3 is CARBON TRIOXIDE so not surprised there is no sensor fitted) alarm, this is not a legal requirement for a Motorhome however it is our intention to have them fitted to any new vans i.e. all VW's have them and the new 2024 Weinsberg will have them. Chausson did not have them fitted and we have not fitted them retrospectively as we are selling them this year.So people be very careful and be safe.
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