Do NOT use this company! This is a SCAM! Ordered a jacket for a present on Jan 20th, emailed them on 29 Jan to see where it was she get an ETA. They could not give an answer, refused a refund. Roll on 17 FEB, no longer able to track this product, they say it’s been lost in the post and offered to “send another free of charge” eeeh, I don’t think so, I never received the one I already paid for. They asked me to confirm the address they had for me but it was in a different country. I refused and asked for a refund. Several emails later arguing with an AI response, they still refused a refund. Luckily, I Realised I paid via pay pal, raised a dispute and got a refund within seconds! Stay AWAY! If I could give -1000 stars I would. Joke of a company! Should not be allowed to trade in the UK!!!
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