What a terrible terrible company and agree with others they use AI Emma to answer. I returned a poor quality and not identical item as was ordered backed to company the returns being in Hong Kong the returns office looks unused when I investigated the returns address. After returning tracked item no one these so item is at the Hong Kong GPO waiting collection now after 58 emails I still waiting refund as AI response with excuse after excuse DO NOT BUY FROM THIS COMPANY it should be closed down not allowed to advertise in UK
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