Very impressed with the level of customer service to accommodate a crazy schedule and the quick response time. Having free access to their in-house attorneys if my landlord or an airline refuses to accept the letter, gave me the peace of mind that not only are they legit, but that they’re ensuring the validity of the letter to guarantee my federal rights having one provides. To be approved, you actually speak with a doctor willing to provide their licensing information. It's obvious you're not just getting a piece of paper, and that they have your back.
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We guarantee that the ESA letter you receive is from a mental healthcare professional licensed to practice in your state and will work as intended. However, if for any reason your landlord or airline tries to deny you your ESA rights, our internal legal team will remedy the issue.
