vallon.com

4.3
4.3 Based on 201 reviews

Classic Style, Maximum Performance. Sports eyewear combining classic design with high-performance technology....

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Landon Baker
Excellent Customer Service!

I recently ordered two pairs of Ski Aviator sunglasses for delivery to UK. I wasn’t aware they were to be shipped from abroad, although I now know that Vallon mention this on their website. HMRC charge import duty, VAT and a Royal Mail Handling charge because of new Brexit regulations on all packages coming from outside of the UK with a value above £135. We would have avoided the charge if we’d ordered the two pairs separately! Another Brexshit nonsense.We paid an additional £46 on the advertised price, but brilliant Vallon immediately agreed to refund all but the £8 Royal Mail Handling charge. The transfer was made in the same day I provided the receipt. Outstanding!Vallon’s quick response was exemplary and we are grateful for their excellent customer service. We are very happy with the outcome.

5
Date of experience: Jan 18, 2024

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