The entire day was a debacle, the make up process only lasted 30 minutes felt rushed and she did not explain what products she was using on my face. In addition to this my make up was not contoured and my un-threaded eyebrows were not covered in an effort to align my face. The photographers were also late to attend, however Keiron was a pleasant individual and it was a pleasure working with him, especially as i only wanted the complimentary photo. The consultation process was shockingly very unprofessional as Pascale had made a mistake (e.g provided me with 2 complimentary photos instead of 1) and then expected me to pay for it! inevitably i declined. Prior to leaving my apt i was informed that i would be fully reimbursed £75 in 2 days time, on the 05.06.24 i emailed Samantha (vanity manager) to inform her that i was still waiting for my reimbursement, yet to date she has not responded. My apt was on the 02.06.24 six days have passed and i have yet to receive my refund or a response from the manager Samantha. This entire experience has been very disappointing and i could only assume that the after treatment would have been more forthcoming if i had gone ahead and purchased a package. i would like to be contacted immediately so that my concerns can be addressed. Overall Vanity studios have had there time its all about Broadway now. UPDATE:- Just saw the response from Vanity and it's disheartening to be be given excuses especially regarding pascale who explained that she was an experienced worker plus prior to the make up being applied Samiah explained that each process would last 1 hour.
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Professional photoshoots in London. We shoot family photography, fashion photoshoots, model portfolios, boudoir photoshoots and corporate headshots.
