vantrue.com

3.5
3.5 Based on 89 reviews

...

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peter weston
Great products- Terrible customer services, buy else where.

They sell really great cameras. They don't have any customer service policies, though. It's very much "thanks for your cash now leave us alone". They have no form of straight communication channels on their website. Every thing is designed to refuse you access. they tell you to go to a thing called reddit which also refuses you access to a human being. The great tech comes with issues and user issues, and you are left out in the cold trying to resolve them. Even tried their Facebook group, but as long as you are not saying how wonderful it is or posting positive images, they refuse your access and questions. There are better run firms selling equally good tech with far better customer services to buy from, buy else where.

1
Date of experience: Nov 27, 2023

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