Yet again I’ve sent emails to vapebig and yet again they haven’t replied to me.They say they have sent me a refund but nothing has been received by my bank.They told me to contact my bank which I have and they have told me they have not sent anything back to my account and to get back in touch with vape big but like I’ve said they do not answer there phone or reply to emails. But on trust pilot they can reply but not to me directly.I would recommend that you don’t use this company as they don’t do what they say there going to do and just scam you out of your hard earned money.
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At Vape Big, we believe vaping should be simple, affordable, and hassle-free. That’s why we’ve built our reputation as one of the UK’s leading online vape retailers, trusted by thousands of customers nationwide.
We pride ourselves on offering the most competitive pricing online, ensuring you get unbeatable value on every order. From bestselling disposable vapes and e-liquids to advanced vape kits, pods, and coils, we stock the latest and most in-demand products from the industry’s top brands. Our catalogue is constantly expanding so you’ll always find fresh new flavours, devices, and deals right here.
When it comes to service, speed matters. All orders are processed quickly with fast, reliable shipping across the UK, so you can enjoy your vape essentials without unnecessary delays. Whether you choose Royal Mail Tracked or express courier delivery, you can shop with full confidence that your order will arrive on time and securely packaged.
Customer satisfaction is at the heart of everything we do. Our dedicated team is always on hand to help with product advice, order queries, or aftercare support. With Vape Big, you’re not just buying products—you’re joining a community built on trust, reliability, and unbeatable value.
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