Varla has extremely middling product quality, but their scooters are fun for a short while. On paper and for a short while of owning their scooters, everything seemed great. Unfortunately, after a couple months of ownership everything goes downhill. My first scooter from the company, the Eagle One, the stem broke (area where the handlebars connect to the scooter) and detached from the scooter, sending me to the hospital for stitches. My second scooter, the Eagle One Pro, went well for the first half of ownership ignoring the fact that a lot of features either didn't work or weren't shipped with the scooter. Unfortunately, i've had to replace almost every single stem bolt and add copious amounts of loctite because they all come loose in the end, which make the wheel wobble like crazy and make the handlebars detached from the scooter AGAIN. It was only a couple weeks ago when the entire back wheel fell off the scooter (from a snapped suspension bolt.) One saving grace of the company is their relatively good customer service, notably from Sylvia and Mark. Their responses are slow due to time zones but professional and deal with the situation perfectly. However, other employees use chatgpt or completely broken english to communicate which i did not appreciate. Overall, Varla is a good brand if you don't plan on using their scooters long term with normal riding or doing anything more than going slowly on a perfectly paved trail.
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Dual motor electric scooter conquers all terrain, offers speed, safety, smoothness and style. 24/7 customer services, contact us support@varlascooter.com if there are any questions.