I have emailed and now I will resort back to posting on all social media sites again and report the latest update as your company refuses to respond. I spent $2000 on a Varla Eagle Pro. From the time I purchased it, there were brake problems. The scooter has 84 miles on it and cannot be ridden as it has no brakes. Service sent me a you tube video for a brake flush. I had to hire someone to do this. The brake problem still occurred. Varla sent me new parts for brakes. They had set up a meeting with me on Friday for 6pm my time to walk through installation. I rescheduled my day around this technical support help that Melo from Varla scooter was going to provide. Friday morning I received a call that they did not realize it was Saturday their time. No problem. I asked if I could schedule something on Sunday my time, which is Monday their time for them to provide service. NINE emails later and one phone call, nada. No response. This is completely unacceptable. My Friday and Sunday were ruined due to false promises. And I have ZERO use of a $2ooo scooter. I will now resort to posting on Social Media that customers should not purchase this scooter. Once you make a purchase, you are nothing, And no one is willing to assist. All FALSE PROMISES
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Dual motor electric scooter conquers all terrain, offers speed, safety, smoothness and style. 24/7 customer services, contact us support@varlascooter.com if there are any questions.
