I supported this company's Kickstarter campaign for the VAVA Home Cam. Well over a year late the base station and 2 cameras finally arrived. First off, their claim that their cameras would go one year between charges was completely false. You are lucky if you get 2 months of use between charges. Secondly, one of the cameras was faulty right out of the box and refused to connect to the base station. I spent the better part of a year and a half being bounced around to different service and support people. I did everything they asked including doing factory resets, powering down the base station etc., etc. I provided all of the documentation that they requested and finally was told by one of their support staff that my camera was indeed a batch of cameras that was known to be faulty but had been sent out to customers anyways. The camera is still well within its two year warranty, but then the next kicker came. They informed me that they no longer make this model of camera and that the newer version is not compatible with the original base station. I was promised a partial refund upon management review. I was told that they would get back to me in maximum 48 hours; that was about two weeks ago. Since then their support staff refuse to even acknowledge my e-mails. If you like getting shoddy products with even worse customer support, then go ahead and throw away your money with this company. They don't even earn a one star review, but unfortunately Trustpilot does not give a zero star rating option.
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VAVA is a beautifully designed compact speaker and headphone brand.