Got the baby monitor as a gift at my shower from an elderly family member. The monitor worked for 2 hrs then completely shut off and would not turn back on or charge. Contacted Vava and was told there was nothing they could do without an order number. I had to call the woman who gave it to me and try and have her search your email for the order number which she could not find and she did not remember where she purchased it from. This was very awkward and embarrassing for both of us. I called Vava again and to explain the situation to them and they said that there was nothing they could do! I just wanted to send back the monitor for a replacement. It is their product that was sent faulty and they would do nothing to remedy the situation. Now I have a monitor that does not work and the women who bought it for me is out $150! Wrote a review for the monitor on their website and it never got posted by them! No wonder they only have positive reviews!! Scam.
Claim your business profile now and gain access to all features and respond to customer reviews.
VAVA is a beautifully designed compact speaker and headphone brand.