Purchased a baby monitor and waited until our baby was 4 months old until we used it (he was always in the same room until then) used it for a week and then had “poor connection”. The only time it worked was when we were next to the camera! Got in touch with the company to be told we couldn’t get a refund, asked to speak to a manager and got put through to an answer machine. Complete waste of my time trying to sort it out and haven’t gotten anywhere with it. Terrible customer service considering it wasn’t a cheap product and is also used for something so important.Updated: the company has been in touch and offered a new monitor and have been very apologetic. Am hoping this one will work because we liked everything else about it.
Claim your business profile now and gain access to all features and respond to customer reviews.
VAVA is a beautifully designed compact speaker and headphone brand.
