This is specifically about the VCA Animal Hospital in Tempe, AZ on Broadway Road. They did not provide proper follow-up care when my cat's infection resisted treatment. After I called 3 times, a technician finally called me back and was unable to answer any of my questions! She basically blew off my concerns. The vet had told me this was a serious infection and the tech acted like it was no big deal. I've been a customer 8 yrs, spent $296 on this appt and they can't be bothered to do proper follow-up? I was told spaying my cat would fix the problem They wanted to charge me $850 to spay vs $350 elsewhere!
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