vegazone.com

3.6
3.6 Based on 15 reviews

...

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Unhelpful customer support experience

The customer support representatives seem robotic; whenever I ask a question, they just direct me to a lengthy document. While deposits are processed quickly, withdrawing funds requires sharing sensitive information like credit card images, bank details, and three months of bank statements. It's clear that they understand most people won't share such confidential information, making withdrawals impossible.

1
Date of experience: Jan 03, 2026

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