Absolutely disgusting. I ordered a pair of shoes that I found at a good price (around 40% discount) and they cancelled the order after I received the confirmation the previous day.
I was told that they had an “internal stock issue” and they weren’t able to send me the product. A few hours later, the same product reappeared in their web at a reasonably higher price.
I tried to contact them twice but I received no answer.
A shame of customer service and purchase experience, definitely not buying there anymore.
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Discover a world of premier road cycling, mtb and gravel bike offerings, alongside an exquisite selection of cycling apparel, accessories, and lifestyle essentials. Our commitment to excellence is matched only by our exceptional customer service, supported by a team of passionate enthusiasts who share an unwavering love for the products we offer. Whether you prefer the convenience of online shopping or the charm of our physical stores in Barcelona and Girona, or even our convenient Click and Collect service, we're here to elevate your cycling experience.
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