VentraIP registered a new domain name and made it live without my knowledge or consent, then redirected it to my existing domain name. Only when I logged into the Ventra control panel did I see that VentraIP was telling me that I had been "awarded" a new domain name "to protect my online presence", which I would have to pay to renew after the first year. When I checked my website traffic, this new domain name had displaced my existing domain name as the primary access to my website on a number of occasions, which I am concerned affects my SEO. I do not appreciate VentraIP registering a domain name without my knowledge or consent and then making it live so that it directs to my website. Very unethical in my opinion for the purpose of increasing their own revenue to attempt to incentivise me to pay to renew a domain name I never requested nor registered myself.
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VentraIP is the largest privately owned digital service provider in Australia, backed by a team of industry veterans and local technical professionals who ensure our customers always get the best customer service and technical support 24 hours a day, 7 days a week.
