Be very careful when you order roof racks from these! I made an order for the tent box and roof racks for my car which they sent all together, turns out they both wasn’t compatible with each other as the bulk parts of the roof rack was in the way off the tent box T-brackets installation so i had to take a trip to halfords and pay £275 for different roof racks and when i went to return my original ones that THEY got wrong in the first place i was then hit with the ‘old’ consumer rights act 30 days return policy (I’ve only just managed to install the roof tent as the weather is getting better) and then i was told to drill myself holes in the roof bar to ‘make’ it fit. I would of thought after spending alot of money on there products they would of had the decency to let me return a product which was the wrong type that they sent me after asking for my car model. Im yet to comment on the tent box as I haven’t had a chance to use it yet but as far as customer service goes im very very disappointed and wouldn’t buy anything from them again in the future.
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Ventura is proud to offer premium quality roof tents direct to your door. Based in Epping, Essex. Most affordable yet highest quality roof tent on the market.
