Had a great experience with the customer service team at Ventura recently. After purchasing a 270 degree awning which was faulty and unfortunately broke while being set up, the team went above and beyond to resolve our issue. They agreed to exchange it for a standard side awning and refund the difference in price as we did not want another 270 degree awning. Within a week they had a sent us a box to send ours back, collected it, sent us our new one and issued the partial refund. After using our new awning over the weekend we are much happier with it, and very pleased with how the team resolved the issue.
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Ventura is proud to offer premium quality roof tents direct to your door. Based in Epping, Essex. Most affordable yet highest quality roof tent on the market.
