verbenergy.co

Scam Operation

Don't do business with this Scam Operation.  To quote VerbEnergy after forcing me to exert far too much time, attention, and "energy" to cancel their unwanted, unrequested, and stupidly over-priced "default" automatic shipment: "The trial is for Verb Flex, our flexible reoccurring order plan, which has a default first shipment.  Sorry if that is not clear and explained to you when you first placed your trial order."  No, it's not explained anywhere, including their FAQs.  And why on earth would anyone want to subscribe to a product they haven't even tried yet?  Especially a food product where taste ultimately decides?Cancelling their Forced Order online is no easy task, unless you like playing "Where's Waldo".  It's NOT available in any of the obvious places:  NOT with the Account "Gear" Icon on the top right that only enables you to change "text" notification options.  Not with any of their View or supposed "Edit" options, which only allow you to change "when" you receive their scam shipment.  Not with the "Burger" Icon on the Top left, which isn't even available unless you bounce through a few pages.  Nope; you have to scroll all the way down to the bottom of the page, past all their promotional crap, to their very obscure link.Also, they give only 1-day advance notice to cancel, including weekends and holidays, which is when I received mine, so I had to cancel online--Woohoo, Happy Holidays!I  Clearly, they want to give you as little time as possible to prevent their scam subscription.  If you don't cancel within that 24-hour period, they'll claim that the order can't be cancelled because it was already shipped, as happened to a friend of mine via text--they don't answer their phone.  My angry cancellation texts weren't answered until their 2nd business day.  If they try this with you, simply say you'll reject the shipment and dispute any charges with your credit card.  Magically, they'll be able to cancel the order.To get my payment information removed, which I never gave them permission to keep in their records, I had to threaten multiple times that I'd call Fraud Prevention if they didn't remove it--you can't edit this information either.Especially as a Vegan committed to ethical food practices, I won't do business with VerbEnergy.  Then there's the fact that they sucked far more "energy" out of my life than their over-priced bars are worth.  I encourage everyone to boycott this scam operation.

Date of experience: Dec 26, 2022