I deposited money on Verdecasino despite having self-excluded and blocked my cards from gambling transactions due to addiction. Instead of respecting responsible gaming policies and banking restrictions, Verdecasino manipulated MCC (Merchant Category Codes) to disguise transactions, allowing me to continue playing.This is a violation of responsible gaming principles and financial transparency. Verdecasino is exploiting vulnerable players by misleading banks and payment processors to bypass restrictions that should protect customers.To make matters worse, when I contacted their customer support by email to file a complaint, they told me that don´t refund my money. This shows a total lack of accountability and care for their players.If a casino needs to deceive the banking system to take customers’ money, can it really be trusted?I recomment avoid this operator.I will report this fraudulent practice to financial authorities and Visa/Mastercard for investigation.Regarding the answer you have given me, I think you have not wanted to understand my message. What answer do you give me regarding the MCC codes and the fraudulent use of their merchants?
Claim your business profile now and gain access to all features and respond to customer reviews.
