Was trialling their KYC app and for some reason I was kicked out of the platform and couldn't login anymore. The verification system seemed fine but I'm not sure why it seems like my account was suspended. EDIT: The account was suspended or blocked temporarily because our email server wasn't configured properly and we missed an important email from Veriff regarding confirmation of the account. Once the account was re-enabled, we lost our 30-day free trial (we had about 22 days left at the point) and 100 free verifications and had to pay for a subscription.
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