Veriff worked for some months, then all of a sudden it stopped verifying our clients. Which means no new clients could make any new purchases. If their support was re-active we could fix this issue fast. For some reason our password no longer worked, we asked for a password reset, the mail never came. We have been waiting for 8 days for support to reset the password and check what the issue is with the verification process. No answer. None of their listed phone numbers work at all. We have had to disable the service for now as we are losing sales. Shame on them, the service is appalling!!!
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Veriff is an AI driven global online identity verification company that protects businesses and their customers from online identity fraud by making sure that a person is who they claim to be.
