Bought a newly launched MDI subscription which has been very disappointing not met expectations set by comparison to their other offerings so I asked to have the subscription monies allocated to other services - told no, cannot do, against policy which BTW does allow for subscription swaps, unfairness?, anyway zero customer care, very disappointed. Irony they keep the money it’s reallocated to another service they win the customer’s favour everyone’s happy? Very strange decision very disappointing outcome. BE VERY CAREFUL OF WHAT YOU COMMIT TO - BUYER BEWARE!
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