How can the customer support "moving department" not be authorized to do what they specifically are there to do?I called the customer service more than a week ago and via choices got connected to the "moving" department since I'm moving and want to cancel my subscription. I was surprised to hear that they can't do that, a special team will call me. Now more than a week has passed, I call again and the same reply, they will call me... They say they will honor the initial contact day, which is a bit of constellation, but I want to get this off my todo-list. I asked if teher is any other way to terminate the subscription and they informed me that this is the only way. Hopefully all will work out fine, but I've never encountered a company where it is so hard to get them to register my notice of termination.
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Verisure är den ledande leverantören av professionellt övervakade säkerhetstjänster med dygnet runt-respons i Sverige. Sedan vi grundades i Sverige 1988 har vi expanderat över Europa och Latinamerika. Idag har vi 6 miljoner kunder i 18 länder.
Våra 29 000 medarbetare globalt arbetar för att skydda det som betyder mest. Från våra innovationscenter i Malmö, Linköping och Madrid driver vi utvecklingen av banbrytande produkter och teknisk spetskompetens. Våra smarta säkerhetslösningar ser till att kunderna får det mest avancerade skyddet som finns tillgängligt för hem och företag.See more
