I was charged for an item I never received. They claimed since they delivered the item and it was delivered to the address provided (which was a glitch in the ApplePay system that I have since corrected) they cannot send a replacement item nor issue a refund. They told me to talk to my bank to explore options. I can understand that the glitch happened on my end…not their fault. But not mine either. Their stance has been, we delivered it so we’re keeping your money. Things happen and most companies work with you to help. Not this one. I’m disappointed. I’ve asked a number of times to speak to someone other than the 2 customer service reps they have but they refuse to provide any additional contacts. Wasn’t supriswd to see the have a 1.5 star rating when I looked them up here.
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Blending cool, classic & chic styles, Veronica Beard features the latest trends in women's designer clothing. Shop & enjoy free ground shipp...