This service has been quite frustrating. It prompts you to log in, but the process is slow as the system doesn't send the email promptly. Once logged in, attempting to download the free item that comes with my purchase leads to repeated requests to log in again, despite being logged in. When trying to log in, it claims my username isn't recognized in the database. I plan to return with an update after using the product more, but this has been a very unsatisfactory beginning.
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