Avoid this company all costs! I bought a retractable dog lead which seemed great at first but whilst on a walk it literally snapped off my 8 month old puppy’s harness and ravelled into itself. There was no lead left outside and nothing on her harness so the clasp must have snapped off too. She is not a chewer and not strong she’s a small dog. Luckily we were in a field and managed to grab her but if this was on a road this could be a whole different story! I messaged the company explaining this and they offered no apology or care toward the lack of safety of this product, or to compensate me for the cost of the lead. Frankly I am disgusted with the company and discourage anyone from using them.
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