Cheat! They steal the customer, they don't deliver the product.On 11/28 I asked for a medicine for my dog. On the website it said delivery would be 5 to 10 days. On 12/15, 17 days later the order had not arrived.I sent messages and emails, but they didn't solve it. the person who would receive the medicine in London returned to Brazil on the 15th.I contacted them again and they said it was delivered! LIAR THIEVES!They didn't deliver and they don't want to refund my money!!!Worse! my dog will die because of their incompetence.Do not buy from them and do not trust! I have never seen such a dishonest company that treats the customer so badlyANSWERING WHAT YOU WROTE first stop lying!You don't answer, answer only when you want to! A complete disregard and disrespect for the customer.You don't have to talk about Christmas holidays, ridiculous! I ORDERED ALMOST A MONTH BEFORE.In fact, you gave the option to return the money or send it to another address, BUT YOU DIDN'T DO IT!You are not worried about the health and life of the pets, but about stealing and cheating the customers.By the way, the order tracking number does not solve the delay, the fact that it was not delivered, your incompetence and the lack of solution on your part. It's hilarious to put the tracking number as a solution!They should be more responsible and competent and stop making up lies and excuses and work properly!I want my money back immediately or proof of delivery to Passage Bellevue, 8Kremlin-Bicêtre - 94270 FranceOtherwise, tomorrow, 12/27/22, I will file a complaint in Spain about your company, one in France and another in London.The text you sent me is already a ready text that I saw as a response to other people. You guys are so dishonest that you already have the answers ready to keep fooling the customers!I demand an immediate solution!Do you know what is funniest? After days without answering, after I made your review on trutpilot, you replied asking to change the review.after all, leaving your dishonesty incompetence in public knowledge, you cannot steal and deceive anyone else.I reevaluate if you send the measurement or refund my money, immediately.If not, I'll do another 300 evaluations, if necessary, and the complaints, I'll do them tomorrow, in case they don't give me the real solution!
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Ofrece una amplia selección de productos para el cuidado y bienestar de las mascotas con gran variedad de alimentos especializados, juguetes y accesorios para perros, gatos y otros animales.
