I'm about done with VetSource. They've gone to a VERY questionable form of shipping perishable medication. They used to ship my cats' insulin in a very good box which was insulated very well, kept the medication cool. They dumped that in favor of a padded plastic packaging, citing "environmental concerns". Can you believe that crap. Now two times in a row, my cats' insulin arrived with prolonged heat exposure, rendering the medication bad. They pack each shipment of perishable medication with a temperature sensitive card that indicates levels of heat exposure. When they shipped in the insulated boxes, the card never indicated any heat exposure. Now the cheap plastic padded package mostly indicates 2 of the three exposure levels during the spring, summer and fall. I'm starting to look around for someone else to order from. They've become incompetent.
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