Worst RX fulfillment Vet company on the planet!!! takes them 2 wks. to send out 8.5 lb. bag of WD hills diabetic food for my newly diabetic cat!!! IN the meantime I have had to go to a vet I have NEVER been to, to buy an 8.5 lb. bag while I wait!!! I live on SS and cannot shell out $110 to Vetsource 1 day and a few days later shell out another $61 for this WD food!!! That is taking 2 wks. to deliver to me. I ordered at the same time a case of Royal Canin canned glycosource food. I was told if my cat didn't like it, and he DID NOT, I could easily get a refund. Well, it doesn't work like that, just got off the phone with Casey a supervisor and he tells me that since my WD Hills STILL HAS NOT SHIPPED, they cannot START THE process of refunding my Royal Canin canned food $61 purchase!!! That he has called the warehouse to find out what the delay is, and he has no information for me and will NOT until the end of the week!!!CALL CHEWY DO NOT USE THIS TERRIBLE FULLFILLMENT COMPANY!!!
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