Ordered a USMC 250th birthday hat, t-shirt, and the "free" key chain end of June 2025. It is November 5th (almost the USMC Birthday) and have only received the t-shirt!!! Multiple emails to "customer support" have NOT resulted in receipt of the hat nor key chain. Through email, they indicated an additional hat & key chain had been ordered but could not provide any shipping details because 'there was a high volume of orders.' Persisting, they provided the USPS tracking after it was already lost in a USPS post office. AND one of their customer support responses was to give me the USPS complaint site to personally follow-up on non-delivery. Interesting and valuable to note -- of the numerous emails to customer support, they've all been responded to by "Lily" with time stamps of 3 in the morning USA time. Although they publish a location at 25 First Ave SW, Watertown SD - Google maps does not indicate it's there, and shows a law office. Really!
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At VetTailor, we specialize in high-quality military veteran apparel and accessories that celebrate your service. Our custom designs capture the essence of pride, courage, and dedication. Wear your story with honor and elevate your space with artwork that preserves your legacy.
