vhvets.co.uk

4.1
4.1 Based on 17 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
tigersito28_PVP
A firm disappointment

This veterinary hospital used to be reliable, but many things have changed for the worse. The reception staff can be rude and unapproachable, and I have overheard them speaking negatively about clients. While the veterinarians are generally good, there have been instances where they have prolonged treatment unnecessarily, causing suffering to the animals. The treatment costs are significantly higher than at other practices, even those with hospital status. Complaints are not taken seriously, and many of the competent staff have left. There have been serious incidents involving medication errors, and the hospital has not been transparent about these issues. I strongly recommend looking for another veterinary service.

1
Date of experience: Sep 09, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More