viabenefits.com

1.2
1.2 Based on 178 reviews

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Anthony Thompson
Waited 2 hours 45 minutes on hold…

Waited 2 hours 45 minutes on hold yesterday and was then disconnected. Waited 3 hours on hold today and the rep could not answer my questions and transfered me to another department which has a "107 minutes" delay (supposedly). It's certain to be longer than that (if I don't get disconnected first). Wells Fargo threw it's retirees into this dumpster fire.

1
Date of experience: Dec 03, 2025

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